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JOB PURPOSE: -To ensure smooth implementation of each trade program. -To actively participate in the design and negotiation of new trade deals. -To expand each the program and deepen client’s wallet share through increasing number of spokes and cross selling TB and bank’s products. -To initiate new spoke relationship. -To follow through all stages of implementation including pre-implementation, customization, installation, training and post-implementation review. -To ensure timely delivery of solution, quality of solution and customer satisfaction of the solutions. -To work closely with Anchor RMs to develop key client account plans. -To develop and manage cross boarder programs with the various stakeholders of the bank. KEY RESPONSIBILITIES / CHALLENGES: -Participate in the design and negotiation of new trade deals. -Follow through all stages of implementation including pre-implementation, customization, installation, training and post-implementation review. -Follow up with Spokes RMs to ensure the expected turnaround time is met. To identify and resolve problems involving all stages of the implementation. -Manage the portfolio of Anchors and Spokes utilization. -Cross sell all TB and banks products and services and to initiate new relationship with Spokes to maximize wallet chare for each program. -Ensure compliance with Bank's policy and to ensure that Bank's policy breaches are properly authorised at the correct senior approving level. -Work with Local Product and Legal & Compliance in designing new solutions, based on client feedback and market developments -Ensuring Money Laundering Prevention Policy and Customer Due Diligence procedures are thoroughly understood and adhered to. SELECTION CRITERIA: - Bachelor degree. MBA is a plus -Solid banking experience, preferable as Trade sales. -In depth knowledge and working experience of Trade, Supply Chain products is a plus. -Fluent written and spoken English -Experience of direct negotiations with customers, and a professional, confident manner. -Good analytical and inter-personal skills, and ability to interpret customer needs. -Demonstrated competency in managing the changing needs of a diverse and demanding customer base with an increasing competitive business environment. -Strong Project management ability and deal team mindset, with strong organizational skills. -Excellent oral, presentation and written communication skills. -Team player with the ability to interact with other staff at all levels across geographic locations and functions. -Strong cross-cultural awareness with influencing skills. -Ability to prioritize a diverse workload. -Ability to solve problems and identify and implement solutions for multiple internal/external customers.
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