The Company

Established in 1974, IG Group is a world leader in financial derivatives trading and sports betting.

We have a suite of well-known and successful brands covering a global client base. Our speculative investment products cater to a wide spectrum of clients, from the leisure market through to the high-end institutional investor.

We have over 800 employees based in offices in the UK, Australia, Singapore, Japan, India, USA and Europe. The UK operation is regulated by the Financial Services Authority.

The Opportunity

As part of the Client Services team, you will be required to provide excellent customer service to IG’s clients and to provide support to the financial dealing desk.  Your responsibilities will include responding to client queries and ensuring that they are efficiently dealt with, investigating and resolving client disputes, and performing administrative duties relating to client accounts.

The Suitable Candidate

Essentially you will be a graduate, have 6 months experience within an administrative role, and have previously worked in a role where you were required to provide good customer service. Client Services experience and experience of working within a financial services environment is desirable.

You will have an excellent and patient telephone manner, excellent verbal and written English language skills, be logical, numerate, very well organised, have sound administrative skills and be proficient in Microsoft Office. You should also be self-motivated and able to work at a consistently high standard. The ability to cope under pressure is important, as is your flexible approach.

On average, the successful candidate will be required to work at least one late shift per week, and to occasionally work at the weekend.

To apply, please email your CV along with a covering letter outlining your suitability to iggrads@igindex.co.uk. Closing date for applications is noon on 9 November.

Please note that, if selected, you will be required to attend an Assessment Centre on 11 November.

Due to the high volume of applications we receive, we are not able to respond to unsuccessful candidates. Please note that if you have not heard from us within 1 week of submitting your CV, unfortunately your application has been unsuccessful.