|
Drive and partner with Wealth Management to develop and implement both Quick Hits and a standard operating model to ;
Proactively and pragmatically manage/ Quick Hits and a standard Target Operating Model
Balance compliance and customer centricity
Deliver customer centric solutions process, channels, structure
Differentiated experience for different WM models
Reduce RM NVA from WM
Optimize infrastructure technology & CoE/Hubbing
Drive Global Re-engineering Programs Wealth Management Business
Partner and support Group Wealth Management Head to drive, develop & prioritise initiatives for standardisation, cost efficiency and process improvements that will deliver material benefits to the countries business and the customer experience
Manage overall programme portfolio.
Understand and ensure the alignment of project initiation to the businesses strategic intent
Understand, communicate and manage all intra-programme dependencies
Leverage off existing proven PMO programme principles and ensuring the programme adheres to these
Oversee the end-to-end project delivery, from the concept inception and business case (PAR) preparation through to implementation and post implementation reviews
Determine high-level project approach and timeline.
Selection/recruitment of programme personnel to ensure each project is adequately resourced and appropriately skilled.
Provide feedback to the project managers (performance management and coaching) and maintain productivity and communication channels between all the projects.
Build, obtain buy-in, maintain ongoing communications and manage stakeholder expectations with the accountable executives, chief operating officers and strategic sponsors.
Ensure regular reporting of programme progress to the programme director and program office.
Identify and manage common issues/risks across various projects within the programme and resolving issues escalated by the project managers.
Track and ensure programme-level milestones are on time and within budget.
Analyzing issues and risks, as well as schedule and financial performance by scrutinizing the status reported by project managers and implementing any remedial actions required.
Building Re-engineering Capability / People Development (where applicable)
Be the COE to group and countries resources, imparting strategic guidance & domain expertise on driving re-engineering initiatives
Change Management
Develop a people culture which encourages and champions change among employees in the daily workplace.
Upskill / Empower internal stakeholders and on-the-ground leaders with change awareness, change management skills and tools to enable change initiatives at the daily workplace.
Leading the team to perform in a matrix structure
Share best practices with other countries
Risk Management & Control
Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff
Responsible for achieving and maintaining satisfactory audit rating At least 7 years experience in Consumer banking business or related service industry
Good knowledge of bank products, operational processes and customer segments.
Strong leadership qualities, excellent interpersonal skills and multicultural awareness and sensitivity
Ability to identify need for change, passion and tenacity in driving change initiatives and results-oriented
Proven track record in business goal management and large program management The world's best international bank, leading the way in Asia, Africa and the Middle East
Standard Chartered PLC, listed on both London and Hong Kong stock exchanges, ranks among the top 25 companies in the FTSE-100. The London-headquartered Group has operated for over 150 years in some of the world's most dynamic markets. Its income and profits have more than doubled over the last five years primarily as a result of organic growth and supplemented by acquisitions.
Standard Chartered aspires to be the best international bank for its customers across its markets. The Bank derives more than 90 per cent of its operating income and profits from Asia, Africa and the Middle East, generated from its Wholesale and Consumer Banking businesses. The Group has around 1,750 branches and outlets located in over 70 countries. The extraordinary growth of its markets and businesses creates exciting and challenging international career opportunities.
Leading by example to be the right partner for its stakeholders, the Group is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. It employs 75,000 people, nearly half of who are women. The Group's employees are of 115 nationalities, of which 60 are represented among senior management.
Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation.
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. Go Places with a bank where everyone can make their mark.
|