Bloomberg is looking for a highly motivated, multilingual Credit Controller to join their fast-paced Customer Financial Services team. Based in central London, the team is responsible for the whole of the Europe, Middle East and Africa region.
Bloomberg is looking for a highly motivated, multilingual Credit Controller to join their fast-paced Customer Financial Services team. Based in central London, the team is responsible for the whole of the Europe, Middle East and Africa region.
Typical activities will include: -Ensuring the timely receipt of invoices. Contacting and checking overdue accounts, follow up on final warnings sent to customers after suspension of services. -Answering customer queries related to invoices, providing statements, change of address, and termination of the contract logging all calls made/received on the internal ticketing system. -Advising clients of costs due to removals/relocations/conversions and helping them with their own internal budgets. -Working along our New York billing team to resolve pricing issue/ terminal inventory disputes, reconciling issues with credits where needed. -Attending sales team meetings (internal) to build strong working relationships with our sales teams and identify key areas for improvement. -Contacting clients via phone and email, chasing payment of past due invoices and updating our internal database
Requirements:
-Business fluency in Italian -Experience of SAP and an internal ticketing system is desirable -Proven experience of the Credit Control process -Excellent communication and customer service skills, and the ability to multi-task are essential -Experience of client visits is desirable
The Company:
Bloomberg is the leading global provider of financial market information. The BLOOMBERG PROFESSIONAL and Bloomberg's media services provide real-time and archived financial and market data, pricing, tracking, news, analytics, communications tools and a full trading platform. These are presented in a single, integrated package to corporations, news organizations, financial and legal professionals and individuals around the world.
Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.
